Where helping you happens

Hammerson Engage gives you access to dedicated onsite teams, unrivalled expertise and everything you need from day one to make your ideas happen.

Choose from a wide range of great opportunities across the UK suitable for all types of businesses to engage with our customers. Delivering your ideas from concept to reality is easy – with a little information, we can help match your requirements to the venue or space that best fits your goals, in terms of demographics, exposure and locations.


Plan & Enquire

Start by searching our location pages which will provide you with information including stats, floor plans, images of spaces and our costs to hire. Once you have found the perfect match for your idea –you can either contact our Hammerson Engage team to discuss your needs or simply fill out the enquiry form and we will contact you.

Choose the right site

How much space will you need? Will you require any extras? Parking, power, security? There's plenty to choose from, but depending on your activity you'll need to check the full list of restrictions first.


Availability & Confirmation

Once you have submitted your enquiry form and chatted to our team to agree a location, the best space, checked the date availability and confirmed the cost –the booking process is quick and easy. You’ll need to complete an Enquiry Confirmation form (here’s an example). A member of our team will send you a link to this form for you to complete the details needed to process your booking on our system.

Is everything in order?

First things first – have you checked off everything under #1 above...suitability, eligibility, restrictions, availability? If so, after speaking to our team, you’ll need to fill out our online application form. We suggest you have the following information to hand before you do:

  • Business address and phone no.
  • Registered company number
  • Space requirement (m2)
  • Any extras required

If your activity involves filming and/or advertising, you'll need to fill in additional forms to establish usage, health and safety, security, and media coverage requirements.

All set? Let's make it happen!


Manage & Prepare

Once your Enquiry Confirmation Form has been submitted and processed, it will undergo a brief credit check and approval process before you will receive an email confirming your booking. Your onsite Hammerson Engage team member will provide ongoing support to get you up and running as quickly and easily as possible, and to make sure you get the most out of your selected activity. Examples, explanations and faq's can be found in our resource centre.


Your onsite Hammerson Engage team member will provide ongoing support to get you up and running as quickly and easily as possible, and to make sure you get the most out of your selected activity.


For general information, specifications and details about our destinations, head over to our resource centre where you should find what you need – most are available to download for later reference.

Visit Resource Centre



Prior to being given site access, you will need to provide a brief outlining the nature and key features of your planned activity. This should include a visual, and you will need to provide the following information on the Hammerson Space Booking System:

  • Client and company information, including address and contact details
  • Invoice details
  • Name and contact details of supervisor or event manager who will be on site
  • Payment information
  • Booking details, including H&S documentation (to be supplied in advance of the commencement date)
  • Activity and logistics information


You must provide a completed Fire Risk Assessment form before making any bookings.


Each tenant must demonstrate they have considered the risk of health, safety, fire and electrical hazards and provide control measures / method statements to confirm how they will remove or reduce risks to the lowest level as far as is reasonably practicable.


Risk Assessments must be written by the company responsible for the activity. The risk assessment needs to cover set up, customer interface and de-rig. A risk assessment provided for installation is fine, but often the greater risk is what takes place when visitors walk through the doors. Risk assessments should be specific to the activity and to your centre; generic risk assessments or blanket health and safety policies can never be comprehensive.



Portable appliances - please specify the method and frequency of testing for electrical items within their risk assessment. Testing must be appropriate to the electrical supply, British Standard (e.g. BS7671:2008) and supporting PAT certificates must be provided. 

Fixed wiring - permanent wiring must be tested by our electrician at point of installation and any resulting action recorded on the Activity Checklist. Thereafter, the wiring should be tested annually and the records collected.